Christian Ross

Netflix, behind the scenes

We have been Netflix customers for a while now and have no complaints about the service whatsoever. The wife and I have discussed it before noting that package design and the timeliness of each order must be due to the fact that they are automated in some way or another. Boy was I off.

http://www.boston.com/business/technology/articles/2007/08/23/netflix/

46 warehouses with approximately 50 employees in each. At an average of 700 DVD’s an hour the sum total of DVD’s sorted and delivered daily is about 1.6 million. Wow. I’m not all for cutting those jobs but surely someone could help them with a better system.

Slightly related:

The Netflix DVD sorter/re-packager job reminds me slightly of a story my buddy Rob told me a while ago.

When he was a kid, he moved to a small Texas town and attempted to make friends. On one occasion he asked a local boy what his father did and the response was something along the following…

Rob: What does your dad do?
Kid: You know how some nails are silver?
Rob: Yeah
Kid: Well, you know how some nails are gold?
Rob: Yeah
Kid: My dad paints the silver ones gold

Umm, as much as I hate having students loans still, I am slightly thankful for them just in the fact that I’m not painting nails for a living.

Beards

My buddy Mike grew out his beard over the last month or so to a commendable length. While saddened that he has decided to remove it from his face, I applaud him in his efforts to do so in pieces. The handle-bar mustachio he was supporting this week is well worth another week or seven to master.

Mike, if you need any inspiration or goals to attain to, Jon Dyer’s got a pretty good set of man-scaping images: http://www.dyers.org/blog/beards/beard-types/ (via Snook)

I am convinced that my obsession with facial hair only stems from the fact that I can’t grow anything other than what I refer to as “The Chester,” which consists of two symmetrical, detached lines of hair that adorn my upper lip after a couple weeks sans razor. If I had a van without windows and some tight-rolled jeans I might consider it a more regular facial-follicle option.

SXSWi 2009: Sketchnotes

With all the craze of live-blogging and twittering different events these days, it’s a little refreshing to see somebody doing it the old fashioned way. This guy possesses a skill that I would trade a finger from my left-hand for, the ability to make magic with a pen and paper.

SXSWi 2009: Sketchnotes - Mike Rohde

Flickr set: http://www.flickr.com/photos/rohdesign/sets/72157615703262704/

Mike’s write-up on the whole process: http://www.rohdesign.com/weblog/archives/003039.html

Paula Scher on clients

A terrible collaboration is when there is no collaboration. When you work with someone who has no respect for what you do, what you’ve done and your skills. The client from hell, is not that client, cause you fire him. The client from hell is the one that is actually in the collaborative process and once you agreed on something they call you and they start making changes and slowly but surely more and more modifications kill the design.

Paula Scher