Christian Ross

The design-client conundrum

Interesting thoughts from Jason Zimdars over at 37 Signals today.

Of course it is totally understandable to take the ideas of those that pay our bills as gospel. But we should also be reminded that those same people hired us for our expertise. If they just wanted someone to follow orders, they’d probably have hired someone else.

Rarely do I take the ideas of clients as gospel. And admittedly, there are times when I should be a little more open to an idea or two from a client if it is decent. But there’s got to be a market position where you are no longer just a pixel-pusher for a client and you become a partner in innovation with them. All too often, clients will choose ego over best practice and I can’t help but wonder how much it ultimately affects their bottom line.

My job is to make you look better. Please let me do my job.

Leave a Reply

Your email address will not be published. Required fields are marked *